Frontline Stories That Matter
Real investigations, real families, real change. We expose failures, celebrate heroes, and demand accountability in BC's senior care system.
The Island View Place Files
How two families exposed systematic retaliation
After 9 years of excellent care, Joan's family filed a complaint about untreated wounds. Within a week, they received an eviction notice. Joan died 5 weeks later. Lynn's stepmother experienced identical treatment on the exact same dates. Our 6-month investigation reveals a pattern of coordinated retaliation against families who dare to complain.
Inside Retirement Concepts' $50M Collapse
How we helped bring down BC's largest for-profit chain
Nanaimo Seniors Village had 22 licensing violations, norovirus outbreak mismanagement, and no director of care for 8 months. Dr. Paul Hasselback called it 'widespread, systemic failure.' Our investigation contributed to government seizure of 4 facilities and the effective end of BC's largest senior care corporation.
The 303-Day Wait: Island Health's Crisis
Why Victoria families wait longer than anywhere in BC
Island Health maintains the longest wait times provincially—303 days average vs 159 days in Interior Health. Through exclusive interviews with families, staff, and officials, we reveal how desperate families use hospital admissions to fast-track placement, where waits drop to just 36 days.
Heroes & Villains of BC Senior Care
Between 2020-2025, BC's senior care system revealed devastating failures and remarkable human resilience. These are the untold stories from the frontlines.
Barbara's 2-Year Wait: The Victoria Care Crisis
84-year-old becomes human ping-pong ball in overwhelmed system
Laura Kyle raised her fist and shouted from the hilltop to get care for her 84-year-old mother Barbara. After 6 months at Gorge Health Centre, they faced 2 more years on Victoria's wait list while Amica quoted $18,000 monthly.
EXPOSED: Island View Place Retaliation Pattern
Two families evicted within week of filing complaints
Joan lived happily at Island View Place for 9 years. After Tracey filed a complaint about untreated wounds, they received an eviction notice within a week. Joan died 5 weeks after eviction. Lynn's family experienced identical retaliation on the same dates.
How We Brought Down Retirement Concepts
Government seizes 4 facilities from BC's largest chain
Nanaimo Seniors Village: 22 licensing violations, norovirus mismanagement, no director of care for 8 months. Dr. Paul Hasselback called it 'widespread, systemic failure.' BC's largest for-profit chain lost control of 4 facilities.
All Frontline Stories
Selkirk Village Whistleblower Wins
Dr. Murray Fyfe exposes 'unable or unwilling' management
Workers earning $3-5 less per hour, chronic understaffing, and management failures dating to 2017. Island Health seized control, adding 12 care aides, 1 LPN, and 1 RN to stabilize operations.
Glenn's Story: LTC@Home Changes Everything
76-year-old gets second chance with revolutionary program
'A year ago, I was thinking I wouldn't be in this condo another two years... but I don't feel that way anymore.' Glenn Maxwell, 76, is thriving with fall detection, medication monitoring, and virtual care through Victoria's $47M program.
95-Year-Old James: From Savings to Homelessness
Life savings plus $25,000 in loans still not enough
After draining life savings plus $25,000 in loans at Sunnyside Manor, 95-year-old James Cullina faced homelessness, living in Peace Arch Hospital. Dan Levitt called it 'catastrophic' when seniors in their 90s face homelessness for the first time.
Share Your Story
Have you witnessed failures or heroics in BC's senior care system? Your story could expose problems or celebrate solutions that help thousands of families.
Have a Story to Tell?
Whether it's exposing problems or celebrating solutions, your story could help thousands of BC families navigating senior care.